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Is PollsLive free?+

Yes. Sign in free to create polls. The free plan covers 3 published polls, 500 responses each, up to 50 people answering live at once, and 3 live sessions a month. No credit card. Try the live demo without an account first.

Does Pro have a free trial?+

No. There is no free trial. Monthly and annual Pro bill at checkout. You can use the free tier (3 polls, 50 live participants, 3 live sessions a month) or try the live demo without an account first.

How is this different from Google Forms or Typeform?+

Forms collect answers privately, one at a time, for you to read later. PollsLive is live: you ask on a shared screen, the room answers from their phones, and results animate in front of everyone in real time, built for meetings, classes, and events where the energy in the room is the point.

How does PollsLive compare to Slido or Mentimeter?+

All three run live polls, quizzes and Q&A from a shared screen. PollsLive differs in what comes with a presenter licence: unlimited polls with up to 100,000 responses each, a developer API with webhooks, and lead capture, features the others tend to reserve for higher tiers. Custom themes, branding removal and lead scoring are on Premium. It also runs the same poll asynchronously over days, not just live in the room, and a one-time Event Pass covers a single large conference without a subscription.

Do voters need an account?+

No. Voters join with a link or a join code. Automated abuse prevention helps keep results fair without login friction.

Is my data safe? Are you GDPR-compliant?+

PollsLive is hosted in the EU, traffic is encrypted, and we collect as little as possible. We are established in the Netherlands, so the GDPR applies to us directly and our Privacy Policy documents the legal bases, retention and transfer safeguards. You can export or delete your data yourself in Studio -> Settings.

Can I use it in a classroom? Do students need logins?+

No student accounts or app installs. Students join with a code or QR on any phone or laptop. The free tier (3 polls, 500 responses each, 50 live, 3 live sessions a month) fits a small group; Pro holds 100 people live for a whole class.

Can I put a poll on my website or share it on WhatsApp?+

Yes. Copy one line of HTML to embed a poll on any site, or share to WhatsApp, Telegram, Slack, Teams, email, and QR. No plugins or developer needed.

Can I cancel anytime?+

Yes. Cancel Pro or Premium in Studio at any time: you keep the paid plan until the end of your billing period, then drop to the free plan. No lock-in, no cancellation fees.

Prijzen en abonnementen

What does the free plan include?+

Create and publish up to 3 polls with 500 responses each, up to 50 people answering live at once, and 3 live sessions a month. You also get 2 AI credits a month for building decks with AI (a deck costs 1 credit per 5 slides). Live sessions, real-time results, and the embed code are all free. No credit card required.

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How much does Pro cost?+

Pro is $9/month billed monthly, or $96/year (effective $8/month). That licence covers one presenter and up to 100 people live. Each subscription is one presenter licence; for several presenters, contact us and we will set the workspace up. Both intervals are billed at checkout; there is no free trial.

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What is Premium?+

Premium is $19/month billed monthly, or $192/year (effective $16/month) per presenter. It covers up to 500 people live, two concurrent live rooms, custom themes, branding removal, and lead scoring, the things Pro deliberately does not include.

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What is an Event Pass?+

A one-time purchase for a single large event, not a subscription. Small is $19 for up to 300 people live; Standard is $49 for up to 1,000; Large is $99 for up to 1,500. One pass covers one event (up to 5 decks of it, such as a keynote, breakouts and a closing quiz), and Large runs 2 rooms at once. Buying does not start it, and there is no button to: it starts by itself at the first join your plan would refuse. From the moment it starts, its decks stay covered for 24 hours, never longer; the pass is used when that room closes. A used pass is final, and the event's results, exports and feedback survey stay on its terms. It borrows Premium features for the event and includes 20 AI credits (a deck costs 1 credit per 5 slides). An unused paid pass keeps its value for 6 months from purchase.

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What are AI credit packs?+

One-time packs of extra AI credits when your monthly plan quota is used up. A deck the AI builds costs 1 credit per 5 slides, rounded up. Starter is $5 for 20 credits; Plus is $15 for 80. Credits sit on the workspace until used; the monthly plan quota is spent first. Build with Pulse AI spends credits; the Studio card suggests topics other people are building and rotates them so the same account does not see the same ideas every visit. Chatting with Pulse AI uses a separate allowance and does not spend deck credits. An unused pack can be refunded from Billing & Plan in Studio; once any credit is used that pack is not refundable.

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How is Pro different from Premium?+

Both are per-presenter licences with unlimited published polls. Pro covers up to 100 people live, one concurrent room, the developer API, webhooks and lead capture. Premium raises the room to 500, allows two concurrent rooms, and adds custom themes, branding removal and lead scoring. For one unusually large night, an Event Pass is usually cheaper than a year of Premium.

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How many people can join a live poll?+

Free: 50. Pro: 100. Premium: 500. Event Pass Small: 300; Standard: 1,000; Large: 1,500. The next join above the cap is refused; people already in the room stay.

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How many people can I have in my workspace?+

The free plan includes 1 seat: just you. A Pro or Premium subscription is one presenter licence for one person, and checkout sells one licence at a time. For several presenters, contact us and we will set the workspace up.

Is there a discount for schools or nonprofits?+

Contact us at support@pollslive.com with proof of status. We work something out on a case-by-case basis.

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What payment methods are accepted?+

All major cards via Whop. European buyers can pay via iDEAL or SEPA. Indian buyers via UPI. All payments are processed by Whop, our Merchant of Record, so your card is held by them, never by us. To change the card on file, use Whop's secure page: https://whop.com/@me/settings/memberships

Prijzen zijn exclusief belasting; belastingen kunnen van toepassing zijn.

Functies

What question types are supported?+

12 types: multiple choice, quiz (scored with leaderboard), typed answer and correct order (quizzes scored the same way; live only), rating scale, ranking, planning poker (story-point estimation), open-ended (word cloud), Q&A with audience upvotes, Brainstorm (ideas grouped by the host, then voted on by group; live only), Annotate (everyone draws on one image; live only), and content slides with a title and bullet list. Mix and match them in a single deck.

How does a live session work?+

Create a poll deck, then click Present live in the editor. Participants join with a 6-digit PIN or QR code. No app, no account. You control which question is shown; results stream in real time on your presenter screen.

How many responses can a poll collect?+

On the free plan, each poll collects up to 500 responses. Paid plans raise the fair-use ceiling to 100,000 responses per poll. Live participant caps are separate. See How many people can join a live poll?

Can I embed a poll on my website?+

Yes, on every plan, free included. Open a published poll, choose Share, then Embed on a website, and paste the one-line script or iframe into any page. The poll has to be public, because a page on another site cannot pass its PIN.

Can my team collaborate on polls?+

Yes, with one presenter per subscription. For a team with several presenters, contact us and we will set the workspace up. There is no simultaneous co-editing: one person edits a deck at a time.

Is there an API or webhook?+

Yes. PollsLive has a REST API v1, OAuth 2.0 client credentials, and webhooks with HMAC signing. See the Developer Docs.

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Can I import a PowerPoint or Google Slides deck?+

Yes. In the Studio editor outline, use the import control to upload a .pptx. From Google Slides, choose File, Download, Microsoft PowerPoint (.pptx), then upload that file. Slides land as content slides with title and bullets you can edit before going live.

Can I split the audience into teams or segments?+

Yes. Add an optional join question on the deck so each participant picks a segment (team, room, track). Hosts get a segment breakdown, and quiz rooms can show a team leaderboard by average score.

Can I control a live session from my phone?+

Yes. Open Remote & links on the presenter screen and send the phone remote link to your phone or a helper, with its 6-digit PIN. Whoever opens it types the PIN and a name, and you approve the request on the presenter screen. The remote then moves slides, shows or hides results, starts or ends the session, moderates Q&A and removes participants, and shows responses, a clock and how many people are in the room. It cannot run a prize draw. You can also send the link by email from its card.

Where can I see if PollsLive is up?+

The public status page at /status shows live whether PollsLive is up.

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Can I pick a random winner during a live session?+

Yes, on Pro and above. During a live session, Draw on the presenter dock opens a compact menu: everyone who joined, everyone who answered the current slide, or the top scorers. Names cycle on the projection and the winner is announced there. The pick is committed before it is shown, so you can check it afterwards. Step-by-step: /docs/prize-draw.

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Privacy en beveiliging

Where is my data stored?+

Your account, polls and responses are stored in EU data centres. Some processors we rely on for payment, email delivery, AI features, and error monitoring operate outside the EU under appropriate transfer safeguards. Each one is named on our sub-processors page.

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Is PollsLive GDPR-compliant?+

PollsLive is built to be GDPR-ready and we are established in the EU, so the GDPR applies to us directly. We collect minimal data, and voters do not need an account. You can export and delete your data in Studio -> Settings. Our Privacy Policy sets out the legal bases, retention and transfer safeguards in full.

Are votes anonymous?+

Votes are anonymous by default and are not tied to a voter account, name, or email. You can optionally ask participants for a display name. See our anonymous voting guide for details.

Do you have a responsible disclosure program?+

Yes. If you find a vulnerability, email support@pollslive.com. We follow coordinated disclosure and appreciate all reports.

Account en facturering

Do I need an account to create a poll?+

Yes. Creating a poll or live deck requires a free PollsLive account (Google or email). Voters never need an account. They join by link, PIN or QR. To see the product without signing in, watch the live demo at /demo: a poll built in the Studio and run live from every seat, simulated in your browser.

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How do I cancel my subscription?+

Go to Studio -> Billing & Plan and use Cancel subscription. Cancel anytime: you keep Pro or Premium until the end of your paid period, then drop to free. No cancellation fees. You can also cancel without signing in by emailing support@pollslive.com from your account address.

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Can I get a refund?+

Within 14 days of your first paid charge, you can use Request a refund in Studio -> Billing & Plan if you have not hosted a live session with more than 50 participants. It is issued automatically and paid access ends right away. After that, or if you already ran a larger live session, cancel at period end. Renewal charges are not refundable. A refund on an earlier subscription does not stop the first charge of a new subscription from qualifying. An Event Pass is refundable only while it has never been activated and is less than 14 days old; an AI credit pack only while no credit from it has been used.

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How do I export my poll data?+

Open a poll's Results in Studio and, under Export, use Export Excel or PDF report (Pro); the end screen of a live session also offers Export results (CSV). You can also use the REST API to pull results programmatically. Full account data export (GDPR Article 20) is in Studio -> Settings -> Download my data.

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